Employee vs. Virtual Assistant

Employee vs. Virtual Assistant

Now that you've decided you need some help for the administrative and day-to-day aspects of your business, you have a decision to make: Hire an employee or use a Virtual Assistant? Here are some things to consider when making your decision:

Employee (or a "Temp")

Pros:

› You can set their schedule and how they do certain tasks.
› Low(er) hourly rate

› Often able to come into your office to answer phones, file paperwork, etc.

Cons:

› Must pay payroll taxes, unemployment insurance, liability insurance, possibly benefits, bonuses, etc.

› Might need to provide equipment (computer, desk, software, etc.)

› Must provide and pay for training.

› You will be paying for break times and other non-productive time.

› How long will they stay? Are there advancement opportunities?
› You will likely need to promise a certain number of hours per week.

Virtual Assistant

Pros:

› They have advanced skills and experience in a variety of software and programs. If you find a VA specializing in your industry they will already know industry-specific software, trends, and lingo.
› No benefits, taxes, or insurance to pay.

› No equipment needed - they provide their own!

› They are invested in your business and want to work with you long-term.

› You can commit to a lower number of hours (or maybe not commit at all).

› You only pay for actual time spent on your project(s).

Cons:

› They won't come into your office to file or answer the phone (although some offer remote phone answering).

› Higher hourly rate (offset by not paying overhead & taxes).

A Virtual Assistant isn't for everyone. Certain industries need employees and some use both employees and Virtual Assistants. To successfully use a Virtual Assistant be prepared to work virtually (more on that in the next issue!), build a long-term relationship, and be open to new ideas. Now that you're informed, the choice is up to you!