Saturday, May 13, 2006

Secure Your Web Domain Name or Risk Losing It

Secure Your Web Domain Name or Risk Losing It
by John Jantsch of Duct Tape Marketing

I run across small business owners everyday that put all of their web assets, including their domain name, in the hands of a web designer or consultant. Web sites are easy to replace, valuable domain names are not. Make sure that you have ultimate control over your domain name or risk losing it or suffering some serious downtime if your web host goes belly up.

I'm not saying that you shouldn't trust your web designer, I'm just saying that for many small businesses, your actual domain name may be one of your businesses most important assets and you should treat it as such.

First a couple points that may need to be clarified.

Your domain name is just that, control of the name - bobsmith.com for example. Your domain host is another element altogether and is probably your web host. You assign who hosts your domain name by controlling your domain name. Many web designers or hosts will set all of this up for you including registering your domain name - you need to separate your domain name control from your domain host and keep it secure.

If you do not ultimately control your domain name - meaning you can't log in securely and update your domain's records, here is my recommendation:

Set up a free account with GoDaddy.com and ask your web host or designer to transfer administrative control of the domain to your GoDaddy account #. Once this is done you can use features at GoDaddy to give your IT person or designer access to make technical changes for instance, if you wanted to move to a new web host, but you need to control your domain name.

Wednesday, May 10, 2006

Designing sites for search engines and directories

by Andy MacDonald: Swift Media UK

In terms of layout, many web sites are not designed for optimum search engine and directory visibility. People or companies seem so centered on their corporate or personal images, products, and services that they neglect to design their web sites with search engines and directories in mind. Search engines and directories vary in the way they rank your web site in a search query. Some search engines place primary emphasis on the text within your title tags. Some search engines place emphasis on the main ideas presented in all of your text on a single web page. Some directories emphasize the text you submitted in their "Description" field. How and where you place your text, both in the copy your visitors see and within the HTML tags your visitors do not see, will affect your ranking.

Keyword selection
Keyword placement
Keyword frequency
Links & architecture
Site statistics

Keyword Selection
Of primary importance is selecting the best keywords for your industry and the keywords you believe your potential customers will use to find you. Selecting the right keywords requires research.

Look at your company's printed materials. What words do you use over and over? When you speak to new and current customers on the phone, what questions do they frequently ask and what words do they use? Ask your current customers how they would find you on the Internet. Then go to the major search engines and directories. Type in the keywords you want to use. Study the source code of the web sites that appeared in the top 20. Look at how your competitors ranked in a search query. Adjust your keyword selection accordingly.

Keyword placement
Of equal importance is keyword placement on individual pages. The text in your title tag is one the most important elements for ranking well in search engines. The text in your titles should be descriptive, using the words and lingo in your industry, and should accurately reflect the contents of each web page.

For optimum search engine positions, your keywords need to appear at the top of your web pages. Thus, before you design your web page, ask yourself if you (or your web designer) have strategically placed your keywords within your title tags, meta-tags, headings, graphic images, and the first paragraph within your body tag. If not, you might need to rethink your site design.

Keyword Frequency
What is important to both the search engines and your target audience is keyword frequency and keyword prominence. Designing and coding your site with keywords in the right locations and the right frequency is an art form. Keywords need to appear frequently on your web pages, but if they appear too frequently, your site will be penalized for word stacking (also known as "spamming the index") or could be removed permanently from the index.

Also, some search engines ignore meta-tags. Thus, if you have included your keywords in your meta-tags but have not placed them elsewhere, you have missed a huge target audience, namely AOL users. Sites with frames have problems being indexed well because there is little opportunity otherwise to include additional text with keywords.

Very, very few web sites can get in the Top 10 of all the major search engines (AltaVista, FAST Search, HotBot, Google, Lycos, Teoma) without spamming. We cannot emphasize this enough: if you hire anyone (a submission service, an individual, an online promotion service, etc.) to do the services we just described, they need to have both HTML and design experience, online marketing, and excellent copy writing skills. You do not want your web site to be permanently banned from a search engine or directory due to ignorance or lack of experience. Furthermore, submission services usually do just that: submit. Many do not perform keyword research, the HTML coding, and copy writing necessary to get a site optimally placed within the search engines. Ask a lot of questions before handing over any money.

Links & site architecture
Placing keywords throughout your web pages is useless as a search engine marketing strategy if the search engine spiders are unable to record the text on your web pages. Therefore, always have a link architecture (also known as a site map) on your site that the search engine spiders can follow. Oftentimes, this means having two forms of navigation on your site: one that your target audience prefers, and one for the search engines.

Site Statistics
For the first few months after you have your web site submitted to the major search engines and directories, you should see a jump in traffic. If you look at your site reports with your visitor statistics, which should do frequently, you will see when the search engines spider and index your site.

Hopefully, because you have been thoughtful enough to give potential customers a reason to return to your site again and again, people will bookmark your site, and your web statistics will show an increase in a "No Referrer" category under referral URL's. Your site reports should show you where your potential customers are coming from (i.e. which search engine or directory they used to find you) and which keywords they used to find you.

After your site has listed in the search engines and directories for a few months, review your site statistics and determine where the majority of your traffic comes from. Then focus your advertising efforts on those directories and search engines. You get better sales from targeted marketing than from spreading your net too wide.

One client did exactly what we recommended, from keyword selection to monitoring site statistics. They found most of their sites referral traffic came from Yahoo queries. They bought banner space from Yahoo for two months. Whenever two of their keywords were typed in a search query, their banner would appear. Their traffic increased over 500%, and their sales reached five figures per month.

Lastly, the saying "Content is King" still rings true. You can increase traffic to your web site, but if (1) people do not like what they see, (2) you do not offer potential customers what they want to buy, or (3) you do not give customers incentive to stay and/or bookmark your site, they will click off of your web site as quickly as they clicked on to it.


About This Author:
Andy Macdonald owns and runs his own
web design business called Swift Media UK, which incorporates logo design, & website hosting.

Monday, April 24, 2006

Google search tricks

Don't always get what you were hoping for on your Google search? Take a look at these tips (.pdf) on how to improve your searches!

Google Cheat Sheet
Google Guide's Cheat Sheet

A couple of tricks I learned:

Numerical Ranges
What it does: searches for a range of numbers
What to type: Willie Mays 1950…1960
What you’ll get: results about Willie Mays during this time period

Conversions
What it does: converts units of measure
What to type: cm in foot, 28C in F, $ in pound, days in
fortnight, miles in league, mph in speed of light, etc.
What you’ll get: the converted answer

Thursday, April 13, 2006

Google Calendar is Live!

Check out this article on its features: TechCrunch - Google Calendar is Live or go to it directly.

Monday, April 10, 2006

10 Things to Do With Old PCs

Not sure what to do with that older computer? PC Magazine has some ideas for you: 10 Things to Do With Old PCs.

Monday, April 03, 2006

Printing while on the Road

Need to print out a report from your hotel room? Check out these tips for printing while traveling from Microsoft's Small Business Center!

Traveling? Quick printing tips

Thursday, March 30, 2006

Building a Professional Website that Achieves Your Goals

Building a Professional Website that Achieves Your Goals
by Stoney G deGeyter

Your website is an electronic extension of your business. Poorly designed web pages often fail to provide users with a satisfactory online browsing or shopping experience. By nature of being an electronic medium, web surfers have constantly growing expectations from the sites they visit while online. The web page equivalent of local kid’s $5 car wash flier, or a poorly produced cable show or infomercial is no longer effective when it comes to convincing shoppers that you take your business—or them—seriously. The appearance of your business website lends directly to your credibility. If you can establish credibility then sales will likely follow.

Meet Industry Expectations
A “professional” look can vary from industry to industry. For one industry you might need a site that screams “corporation,” while another industry might perform best with a mom and pop feel, still another might need a fun or artsy look. Building your site to meet industry expectations simply means knowing your audience and what they expect. Be careful that you don’t confuse any of the above with shoddy design. Whatever “feel” you give your site, make sure it comes out looking great.

Start by researching your competitors and taking an in-depth look at their websites. If all your competitors are going for a particular feel then maybe there’s something to that. Be sure to do your own research so you aren’t solely relying on what your competitors are doing. Often times you’ll find that your competitors are doing the wrong thing entirely.

Overall, make sure you are doing what’s right for your audience. In your design you don’t just want to match your competitors, you should seek to exceed them. Have your site designed to look and perform better, while still providing the overall tone your target audience is looking for.

Incorporate Usability Elements
As you put together your design elements, think: usability. There is nothing more frustrating to a visitor than trying to navigate through a website that is poorly constructed and does not provide obvious, user friendly markers directing them to the information they came looking for.

Intuitive Linking
Use textual links within the body content as part of your navigation scheme. Your website is not a brochure where people flip from one page to another; it is an active document that should allow visitors to navigate as they read, following links to wherever interest strikes them. Contextual linking in the body content provides that avenue without forcing the visitor to rely on the main site navigation to decide what to do next.

It’s the difference between asking your spouse what movie they want to see or asking if they would like to watch a comedy, sci-fi, action, drama or chick flick. With the first, you’re forcing her to do all the thinking and decision making for herself. With the other you are simply presenting options, allowing her to make a decision based on what she desires. That is how you want your visitors to feel. You want them to go where they want, but at the same time be leasing them, through various routs, to the point of action (i.e. sale, conversion, sign-up, etc.)

Emotive Colors
Colors fuel emotions so be sure the colors you use for your website bring out the emotions that best reach your audience. Integrating color elements effectively can create a more inviting website that can easily lead your visitors to take the desired actions.

Calls to Action
You’ve heard the saying, “you can lead a horse to water, but you can’t make him drink.” On the web, many people try to get the horse to drink without even leading him to water. When visitors come to your site they need to be lead to their desired destination. Use visual calls to action throughout your site that will direct your visitors to click, buy, purchase, read, get, view, order, continue, apply, enter, or whatever else you want them to do.

Careful and strategic planning before you begin developing (or re-developing) your website can help you build the best possible website that meets both your, and your customer’s needs. Consideration and implementation of the above mentioned elements will ensure that your website is effective at pulling traffic and converting your visitors into buyers. Throw in some quality customer service and you’ve got something for your customers to tell others about, which is the most effective kind of marketing there is.


About This Author:
Stoney deGeyter is president of Pole Position Marketing, a
professional search engine marketing firm providing search engine optimization (SEO) and website marketing services since 1998. Stoney is also a part-time instructor at Truckee Meadows Community College, as well as a moderator in the Small Business Ideas Forum. He also contributes daily to the (EMP) E-Marketing Performance search marketing blog as well as the author of his E-Marketing Performance eBook.